AI Debt Collection for Utilities and Telecom Providers

Transform your utilities and telecom operations with AI debt recovery. Achieve 60% cost reduction, 45% higher recovery rates, and 100% compliance across every customer interaction.

Data-Driven Results for Utilities and Telecom Debt Recovery

See how AI automation powers reliable, compliant, and high-performing debt recovery across telecom and utility portfolios.

Utilities & Telecom Companies

250+

powered

Average Annual Savings

$1.8M

savings

Collection Rate

89%

success

Days Active

365

reliability

Simplify Utilities Debt Recovery and Telecom Billing with AI Technology

Automate utilities debt recovery and telecom collections with intelligent, compliant AI solutions.

Electricity and Gas Bills

Automated debt collection for utility bills, including electricity, gas, and energy charges. CollectDebt.ai sends AI-powered payment reminders and negotiates overdue payments while ensuring regulatory compliance.

Water and Sewerage Payments

Streamline utilities debt recovery for water and wastewater bills with automated billing follow-ups, proactive notifications, and digital payment links to reduce delinquencies.

Mobile and Postpaid Telecom Accounts

Handle overdue mobile phone bills and postpaid contracts through AI debt collection software that automates SMS, email, and voice outreach, improving recovery rates and customer engagement.

Internet and Broadband Subscriptions

Automate telecom collections for broadband, satellite, and digital TV subscriptions. Our platform manages failed payments, subscription arrears, and reactivation workflows with full compliance.

Device Financing and Equipment Loans

Recover specialized telecom loans such as device financing, router payments, and handset installments. The AI system automatically sends personalized bill reminders and schedules repayment plans.

Prepaid and Postpaid Service Arrears

Manage top-up and subscription debt recovery with automation that tracks account usage, identifies failed payments, and re-engages customers through multi-channel reminders and self-service payment options.

Pre-Integrated with Leading Utilities and Telecom Platforms

CollectDebt.ai connects seamlessly with your existing billing, CRM, and payment systems. From Oracle Utilities and SAP IS-U to Amdocs and NICE CXone, our integrations automate bill reminders, streamline utilities debt recovery, and ensure telecom collections remain fully FDCPA compliant across all communication channels.

Oracle Utilities

Oracle Utilities Customer Cloud Service (CCS)

SAP

SAP for Utilities (IS-U / S/4HANA)

Amdocs

Amdocs RevenueOne / CES22

InvoiceCloud

InvoiceCloud

FICO

FICO Debt Manager

Salesforce

Salesforce Energy & Utilities Cloud

Oracle Utilities

Oracle Utilities Customer Cloud Service (CCS)

SAP

SAP for Utilities (IS-U / S/4HANA)

Amdocs

Amdocs RevenueOne / CES22

InvoiceCloud

InvoiceCloud

FICO

FICO Debt Manager

Salesforce

Salesforce Energy & Utilities Cloud

Power Your Utility and Telecom Operations with Connected AI Debt Collection Systems

Comprehensive AI solutions tailored for different utilities and telecom sectors

AI-powered collection for electric utility companies and power providers.

Billing Automation
Payment Processing
Customer Service

Comprehensive debt collection for telecommunications and internet service providers.

Service Management
Payment Collection
Customer Support

Specialized collection solutions for water and gas utility companies.

Utility Billing
Payment Processing
Service Management

AI collection for cable TV and internet service provider debts.

Service Billing
Payment Collection
Customer Relations
Utilities and Telecom Use Case

More comprehensive solutions for all your utilities and telecom collection needs

Why Choose CollectDebt.ai for Utilities and Telecom

Comprehensive AI-powered solutions that transform your utilities and telecom debt recovery process with advanced technology and proven results

Automated Billing & Payment Recovery

  • Reduce utility collection costs by up to 70% with intelligent AI workflows
  • Achieve 50% higher recovery rates using automated utilities debt recovery software
  • Manage electric, gas, water, and telecom billing with automated reminders and flexible payment options

Omnichannel Customer Engagement

  • Connect via voice, SMS, email, and chat to improve telecom collection efficiency
  • Automate bill follow-ups for overdue or missed payments across multiple channels
  • Enhance engagement and compliance with personalized, data-driven communication

Compliance & Security

  • Ensure full compliance with TCPA, consumer protection, and data privacy regulations
  • Maintain automated audit trails and reporting for transparent AI debt collection
  • Protect customer data with enterprise-grade encryption and real-time monitoring

Personalized Customer Experience

  • Deliver tailored messages and repayment options based on customer behavior and billing history
  • Use AI analytics to predict payment likelihood and optimize outreach timing
  • Strengthen long-term customer trust while reducing delinquency rates

Proven Efficiency & ROI

  • Improve recovery performance by up to 50% while cutting costs significantly
  • Automate 80% of collection workflows for faster resolution and fewer manual tasks
  • Gain real-time insights and dashboards to measure utilities and telecom debt recovery success

24/7 Support & Seamless Integration

  • Integrate easily with Oracle Utilities, SAP IS-U, Amdocs, and other leading billing systems
  • Enjoy 99.9% uptime and continuous support for uninterrupted operations
  • Sync data automatically across billing, CRM, and payment platforms for unified collections management

AI Debt Collection Software with Built-In Utilities and Telecom Compliance

Stay fully compliant with consumer protection and industry regulations with CollectDebt.ai.

Utility Regulations

Full compliance with utility industry regulations and consumer protection laws.

TCPA Compliance

Adherence to TCPA regulations for telecommunications and automated calling systems.

Consumer Protection

Compliance with consumer protection laws and fair debt collection practices.

AI Debt Collection Success Stories from Top Utilities and Telecom Companies

Real Results from Utilities and Telecom Companies Using CollectDebt.ai

Mark Johnson
Mark Johnson
VP of Collections, Metro Electric
"Our collection efficiency improved by 50% while maintaining excellent customer satisfaction scores."
Efficiency Increase50%
Cost Reduction60%
Time Saved30 hrs/week
Lisa Chen
Lisa Chen
Revenue Manager, Premier Telecom
"The AI handles complex telecom billing disputes better than our human agents."
Efficiency Increase45%
Cost Reduction60%
Time Saved35 hrs/week
David Rodriguez
David Rodriguez
Operations Director, City Water Authority
"Customer retention actually improved while we collected more outstanding balances."
Efficiency Increase55%
Cost Reduction55%
Time Saved40 hrs/week

Frequently Asked Questions

Get answers to common questions about AI debt collection for utilities and telecom

Our AI debt collection software automates utilities debt recovery and telecom collections with smart bill reminders, automated outreach, and payment tracking across all channels.

Yes. CollectDebt.ai ensures full compliance with the TCPA, FDCPA, and other consumer protection laws, utilizing automated audit trails and real-time compliance monitoring.

We recover electricity, water, gas, internet, and telecom debts, including mobile postpaid bills and device financing through automated reminders and secure payment workflows.

Implementation takes 2–4 weeks, including billing integration, compliance setup, and staff training with full support from our onboarding team.

Utilities and telecom clients achieve 55–60% cost reduction and 40–50% higher recovery rates within three months, delivering an average ROI of 250–400%.

Transform Utilities & Telecom with AI-Powered Automation

Schedule a demo today and see how CollectDebt.ai automates billing reminders, overdue account recovery, and telecom collections.